Positive Talk Radio introduces B2B business guest CEO Richard Blank Costa Rica's Call Center

Positive Talk Radio introduces B2B business guest CEO Richard Blank Costa Rica's Call Center

Positive Talk Radio has accepted Richard Blank's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Kevin McDonald discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.Positive Talk Radio with Kevin McDonald"Evolving Ideas One Conversation At A Time"Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. https://youtu.be/18hL1rN3Hjc

http://www.nicovideo.jp/watch/sm41138868