TrulyYourVA with Janis podcast guest Richard Blank Costa Rica's Call Center full interview

TrulyYourVA with Janis podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding moving abroad and starting a company from scratch in Costa Rica. Janis Melillo discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.Janis Melillo is a Virtual Assistant, Business Coach, Ghostwriter, Author, Publisher, Speaker, Podcast Co-Host.Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. https://costaricascallcenter.com/en/outbound-bpo-campaigns/https://youtu.be/kJus0bLJBCIhttps://fb.watch/gSeXAmSk5J/

http://www.nicovideo.jp/watch/sm41405031