Change secret phrase Open the Control Panel. Snap Add or eliminate client accounts. Snap the record you need to change. Snap Change the secret word. Change username Open the Control Panel. Snap Add or eliminate client accounts. Snap the record you need to change. Snap Change the record name. To change the username of a record on kohls account, you have to have a record with chairman rights. In the event that you are signed in as overseer or have a record with director rights, follow the means beneath. Open the Control Panel. Double tap the Users and Password symbol. Ensure "Clients must enter a client and secret phrase to utilize this kohls account" is checked. Feature the record you need to change the username for and click the Properties button. In Properties, you can change the username. You can change the client settings in kohls account through the Users symbol in Control Panel. In any case, this doesn't permit you to change the genuine username.