Culture Matters Podcast by Chris Smit. Call Center Culture in Costa Rica. Episode 172 Richard Blank

Culture Matters Podcast by Chris Smit. Call Center Culture in Costa Rica. Episode 172 Richard Blank

Business telesales and outsourcing strategy in Costa Rica. Learn about living abroad and starting a nearshore BPO customer service team that can handle appointment setting and lead generation. Richard Blank is an expert in the outsourcing industry.

http://www.nicovideo.jp/watch/sm44546804