Dr. Laura Sicola presents Speaking to Influence Podcast. Soft speaking skills with Richard Blank.

In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.Episode 215: Richard Blank - CEO Costa Rica Call Center https://youtu.be/Xs4XRi6Ca3shttps://youtube.com/shorts/wSiTO-n9WBYhttps://youtube.com/shorts/a34o4FLSPhUhttps://youtu.be/h4eu6eiIoTwhttps://youtu.be/Ijxdo5flwNAhttps://youtu.be/1l7sYYytM18https://youtu.be/WM-fnt4Mz6g

http://www.nicovideo.jp/watch/sm44878598