キーワード BPO が含まれる動画 ： 598 件中 1 - 32 件目

Walk in Victory special guest Richard Blank. CEO of Costa Rica's Call Center. An expert in telemarketing, outsourcing, sales, cx, BPO and customer support.

http://www.nicovideo.jp/watch/sm44363039

Listen to another episode where BPO expert Richard Blank shares tips and tricks regarding telemarketing. Outsourcing and sales advice and advanced rhetoric for B2B training and ESL classes.

http://www.nicovideo.jp/watch/sm44505991

Richard Blank is a CEO of a nearshore BPO call center in Costa Rica. He shares tips on telemarketing, sales, lead generation, appointment setting and customer support. Business process outsourcing expert.

http://www.nicovideo.jp/watch/sm44449860

Learn about Business Process Outsourcing with CEO Richard Blank. Telesales and business secrets to grow your organization. BPO and B2B tips.

http://www.nicovideo.jp/watch/sm44476197

Telesales expert Richard Blank discusses contact centre tips and tricks for sales and business. Learn about outsourcing and telemarketing soft skills. Nearshore BPO industry professional shares all.

http://www.nicovideo.jp/watch/sm44539506

Richard Blank joins the show for an amazing interview about telesales and telemarketing. BPO expert talks about outsourcing and call centre industry.

http://www.nicovideo.jp/watch/sm44562365

In this episode of "Leverage with Daniel," your host Daniel Tolson dives deep into the world of Business Process Outsourcing (BPO) with guest expert Richard Blank. Discover the ins and outs of BPO, from when businesses typically start outsourcing their services to the essential soft skills and qualities to look for when hiring BPO agents. Join us as we explore the fascinating realm of Phonetic Micro Expression Reading and how it can be a game-changer in call centers. Don't miss this opportunity to elevate your business with invaluable insights from Richard Blank.

Topics Discussed:
What is BPO, and who utilizes it? When does a business typically start outsourcing its services?
When hiring agents for BPO services, what soft skills, characteristics, and qualities should you look for in a candidate?
What is Phonetic Micro Expression Reading, and how can it be leveraged in call centers?


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http://www.nicovideo.jp/watch/sm44722578

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel

Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever.

Timestamps:

00:00:00 - Intro

00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica

00:02:14 - Gamification and creating a fun work culture

00:04:45 - Proactive vs. reactive: The call center approach

00:05:38 - Why Costa Rica? The appeal of a nearshore BPO

00:06:00 - Language, cultural nuances, and the home run close

00:07:05 - The irreplaceable human touch in customer support

00:10:55 - Speech craft: The art and strategy of communication

00:12:42 - Wrapping up: Time to make this a series!

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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44990419

In this episode of AI & Data Driven Leadership, Dean Guida speaks to the President and Bilingual Telemarketer Trainer of Costa Rica's Call Center, Richard Blank. Richard emphasizes the irreplaceable value of human empathy and effective communication in customer interactions.

He shares insights on hiring practices, training methods, and the importance of building client relationships. Richard also discusses balancing technology with the human touch, noting that while AI can streamline processes, genuine human connection remains essential. Richard highlights strategies for maintaining high-quality customer service and the significance of empathy in the digital age.

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AI & Data Driven Leadership, Dean Guida, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

http://www.nicovideo.jp/watch/sm45049761

Richard Blank teaches advanced telesales and outsourcing soft skills. Nearshore BPO advice and business tips when running a successful contact centre.

http://www.nicovideo.jp/watch/sm44515529

Business tips when telemarketing and growing a lead generation department. Richard Blank shares his knowledge regarding the competitive BPO industry and the future of AI when appointment setting and doing customer support. Call centre expert.

http://www.nicovideo.jp/watch/sm44550980

CEO Richard Blank shares advice on telesales and the contact centre industry. Outsourcing expert shares ideas regarding BPO, B2B, B2C and CX support.

http://www.nicovideo.jp/watch/sm44572312

A chat with CEO Richard Blank on moving to Costa Rica. Outsourcing industry telesales tips and appointment setting contact center strategy. Learn from the best in BPO, B2B, B2C, and CX agent soft skills.

http://www.nicovideo.jp/watch/sm44586773

Richard Blank joins Francisco to discuss living in Costa Rica. Expert advice on telesales, outsourcing, telemarketing, B2B and B2C techniques to increase your metrics and call conversions. BPO industry expert for call centres nearshore.

http://www.nicovideo.jp/watch/sm44587319

What a show! BPO expert Richard Blank shares his tips and tricks about call centres, telemarketing, outsourcing and advanced customer support metrics. B2B techniques for telesales and lead generation for nearshore contact centers in Costa Rica. #1 sales trainer tells all.

http://www.nicovideo.jp/watch/sm44595825

Richard Blank joins the show as a BPO Industry expert. Learn all about telemarketing skills to increase outsourcing metrics. B2B and B2C training tips.

http://www.nicovideo.jp/watch/sm44636661

Where we talk about life, because it happens to everyone. Also great guest and indie artist Q & A sessions along with positive vibes.
Nathaniel Noble Jr started this podcast to talk with everyday people about their life's journey and to connect hearts and souls of the common man.
May you enjoy.

https://youtu.be/6I5IuQzcYcM



Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

Nathaniel Noble Jr, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending


Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.

http://www.nicovideo.jp/watch/sm44763315

Want to close more deals and master the art of persuasion? In this exclusive interview, Richard Blank, owner of Costa Rica Call Center, reveals a powerful yet overlooked sales secret-active listening. It's not just about getting the script; it's about tuning into every detail, from a prospect's tone to background noises (yes, even a barking dog matters!).

Richard also shares insights on building real human connections, why AI can't replace empathy, and how his love for vintage pinball machines ties into his sales philosophy. Don't miss out-this could be the game-changer for your sales strategy!



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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ


Firewatch Business, Jason Schmitt, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

http://www.nicovideo.jp/watch/sm45089300

In this episode, we sit down with Richard Blank, founder and CEO of Costa Rica’s Call Center.
From Northeast Philly to San José, Richard shares his journey of betting on himself, moving abroad, and building a thriving nearshore BPO from a one-seat operation to a company that now powers:
Inbound customer support
Lead generation
Appointment setting
Sales training & coaching
He’s trained over 10,000 bilingual telemarketers, launched a telemarketing school, and even infused gamification into company culture with retro arcade pinball, jukeboxes, and air hockey. His story is one of grit, creativity, and a relentless belief in the art of communication.




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http://www.nicovideo.jp/watch/sm45489254

Learn how to live a happy life with Richard Blank. Besides business, a work life balance is discussed while talking about the pura vida Costa Rican call center industry. Nearshore BPO to the United States for sales, customer support and lead generation in both English and Spanish.

http://www.nicovideo.jp/watch/sm44436565

A virtual Business school setting that has advanced telemarketing, telesales and appoitment setting classes! Join Richard Blank on outsourcing tips and tricks.Costa Rica BPO expert.

http://www.nicovideo.jp/watch/sm44525396

Join a NFL star with a CEO in an interesting conversation. Richard Blank talks about outsourcing and telemarketing skills. Nearshore call center appointment setting and advanced customer support skills. BPO industry expert.

http://www.nicovideo.jp/watch/sm44610815

CEO Richard Blank joins the show with expert call centre telemarketing tips. Learn about telesales and CX support while sharpening your phone soft skills. BPO Industry trainer.

http://www.nicovideo.jp/watch/sm44618057

Scalable Call Center Sales Podcast. Author Jason Cutter interviews BPO nearshore CEO Richard Blank.

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.

In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success.

https://youtu.be/Tz1r7IOiVGo?si=S7URH7pmemonOg3E
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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44834736

次郎も作ったのでこっちにも
実に17は名作です。ポータブル3で出すと思ってませんでしたね

http://www.nicovideo.jp/watch/sm45132128

An amazing conversation with nearshore BPO expert Richard Blank. Learn about starting a call centre and making telemarketing sales over the phone. Customer support soft skills are discussed as well along with classic pinball machines. Outsourcing industry secrets to success.

http://www.nicovideo.jp/watch/sm44571513

Telemarketing sales expert talks about outsourcing and nearshore contact centres. Richard Blank is interviewed by Mitch Russo about the BPO industry and his knowledge regarding customer support.

http://www.nicovideo.jp/watch/sm44575807

Listen to a podcast show with guest Richard Blank. BPO expert tells all regarding outsourcing, telesales, telemarketing, B2B, B2C, CX and bilingual customer support. CEO in Costa Rica.

http://www.nicovideo.jp/watch/sm44590470

Lee Jones hosts CEO Richard Blank in this amazing interview. Learn about call center training and nearshore outsourcing. BPO Industry secrets for lead generation and outbound appointment setting. Also, the love for classic Pinball machines.

http://www.nicovideo.jp/watch/sm44643931

Join host Shawn Day as he speaks with CEO Richard Blank. Insight regarding telemarketing training and the best ways to outsource an outbound lead generation team. Live the life of a nearshore BPO contact centre owner for one day.

http://www.nicovideo.jp/watch/sm44650486

Experience the advice and tips regarding sales, telemarketing and outsourcing your staff. Richard Blank explains how to be happy and run a nearshore BPO operations for 17 years.

http://www.nicovideo.jp/watch/sm44413923

Enjoy the experience and tips from telemarketing trainer Richard Blank. Top BPO nearshore outsourcing business model.

http://www.nicovideo.jp/watch/sm44419963