キーワード Customer が含まれる動画 ： 353 件中 33 - 64 件目

Through real-world examples and practical advice, Richard demonstrates how advanced telemarketing and customer service skills are essential for retaining customers and driving success in todays competitive market. Under his leadership, Costa Rica's Call Centre has become a shining example of excellence, thanks to its commitment to empowering employees and delivering outstanding customer experiences.

Join Richard Blank s session to learn how to strengthen customer relationships, enhance communication skills, and transform your business operations. His dynamic approach will inspire you to rethink traditional customer service methods and adopt a more empathetic, effective, and results-driven mindset.



https://youtu.be/l90PGPybifQ
https://youtu.be/tAxFuKeoeRw
https://youtu.be/Wm7HwF1WRLY
https://youtu.be/PdKo7W967eY
https://youtu.be/-ZihsGctV5c
https://youtu.be/DZYEPpHBBHg?si=XFdn9fn7fqVJJiFS
https://youtu.be/56odkh_YZ3I

http://www.nicovideo.jp/watch/sm45309314

Garrett Specialties promptly delivers strategic, creative solutions for each of our client's promotional merchandise needs. Since 1991, Garrett Specialties has been offering over 1,000,000 promotional items imprinted with your company logo or message. Our sales representatives are highly trained and experienced profess the promotional products industry. Our sales support, accounting, shipping, and art staff members provide a solid foundation of complete customer service. Our principals are respected in the promotional product industry and are members of the Advertising Specialties Institute, Promotional Products Association and the Awards and Recognition Association - highly regarded entities of the corporate promotional gift business.


Garrett Specialties - Promotional Products

10000 Lincoln Dr E #201, Marlton, NJ 08053

1-856 424-4818

https://www.garrettspecialties.com/

http://www.nicovideo.jp/watch/sm45274037

(0:00) Introduction by Katherine Martín-Fisher and Guest Richard Blank
(1:23) Richard's Journey from Philadelphia to Costa Rica and Embracing Cultural Language
(6:29) Biggest Mistakes in Customer Communication and Keys to Persuasion
(15:19) Richard's Mentors and Communication Techniques
(18:53) Challenges and Rewards of International Business Expansion
(21:29) Building a Strong Local Team and Ideal Business Relationships
(24:18) Reflecting on Advice to Younger Self and Learning from Mistakes
(29:07) Richard's Cultural Favorites and Personal Achievements
(34:26) Inspirational Literature and Personal Interests
(39:24) Authentic Conversations and Contacting Richard Blank

https://youtu.be/_JueeUCgQ8c
https://youtube.com/shorts/BN6GJyJgujU
https://youtube.com/shorts/1xzBcKmnW0E
https://youtube.com/shorts/AqaTTmTgaxk
https://youtube.com/shorts/yFRURGhuz3w
https://youtube.com/shorts/e4jg8M6n2js
https://youtube.com/shorts/KARDYbLii_E
https://youtu.be/aUDIh7yxp2k
https://youtu.be/wdmv7-J_nCU
https://youtu.be/ir7zL4rK9lM
https://youtu.be/l3oKpavQ4JQ

http://www.nicovideo.jp/watch/sm45270120

Are you frustrated with your current boat deck company? We understand which is why we created Nautic concepts where we focus on great customer service, durable products, and standing behind our warranty.

Nautic concepts is a premier boat deck company. We focus on providing our customers with the best customer service and products that are made to last.

We offer the most durable long-lasting product on the market and even offer a three year warranty to ensure you’re getting the most out of your deck. Our process includes 100% closed-cell foam that repels blood and water. We won’t leave you hanging, our team provides superior customer service.

The process of preparing the deck begins with acetone and pressure sensitive patented product that goes around the edges for long lasting strength. Our product is manufactured in the US offering superior, strong, long-lasting quality.

Nautic Concepts Custom Marine Flooring

1110 NE Pine Island Rd #10, Cape Coral, Florida 33909

(239) 464-9715

https://nauticconceptsfl.com/

http://www.nicovideo.jp/watch/sm45235196

Anna Maria Island Golf Cart Rentals is the TOP CHOICE in golf cart rentals for Anna Maria Island. Our goal is to provide the easiest, most seamless golf cart rentals on the island and our philosophy is simple; We set out to be THE BEST Golf Cart Rental Company on AMI. This means we rent THE BEST CARTS, WITH THE BEST CUSTOMER SERVICE, AT THE BEST RATES on Anna Maria Island.

AMI Golf Cart Rentals

Anna Maria, FL 34216

941-213-5730

https://www.annamariacartrentals.com/

http://www.nicovideo.jp/watch/sm45203208

★公式発表情報 グッドスマイルカンパニー
一部製品における塗装不良のお詫びとお知らせ
https://www.goodsmile.com/ja/news/6388
アルター 一部製品に関する不具合について (2025/7/16発表)
https://alter-web.jp/customer/2025/18/

2025年7月11日にグッドスマイルカンパニーから発表された塗装不良問題。対応期間が若干短いものもあったりするので、周知動画を作りました。動画でも要点だけ話していますが、全文は以下になりますので、対象商品の有無にかかわらず目を通しておきましょう。
2025年7月11日発表の情報を基にしていますので、今後増加する可能性もあります。また、グッドスマイルカンパニーに限らず他メーカーでも何らかの発表があるかもしれないので、定期的に公式発表をチェックしておいた方がいいかもしれません。

動画でもある通り現時点では原因など一切分かっていない状況で、申華ジャパン製は疑いが強いものの確定事項ではありません。証拠のない不確定情報・画像に左右されず公式発表などの一次ソースを必ず確認しましょう。
ただ、やはり状況として申華ジャパン製のものがある、アルター、フレア、メガハウス、キューズQの製品は確認しておいた方がいいです。
また、今回の一件で誰が悪いといった感想は現時点では持ち合わせていません。原因が分かりませんから。

http://www.nicovideo.jp/watch/sm45187557

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm45164866

The Future of Sales: AI, Soft Skills, and Human Connection Sales is no longer just about scripts and automation—it’s about human connection, strategic communication, and effectively leveraging AI. Richard Blank, CEO of Costa Rica’s Call Center, shares how blending soft skills, gamification, and AI can enhance customer engagement and improve sales outcomes.

In the latest episode of the B2B Growth Blueprint Podcast, host Mark Osborne speaks with Richard about the power of emotional intelligence in sales, how AI can complement human conversations, and why creating an engaging work culture leads to success.


https://youtu.be/itGqGnvx2XU
https://youtu.be/vFooCntstPc
https://youtu.be/di5mIiNXZUY
https://youtu.be/rYIJR-Y7hoE
https://youtu.be/T7K2cqUnhVg

http://www.nicovideo.jp/watch/sm45141494

Anna Maria Island Golf Cart Rentals is the TOP CHOICE in golf cart rentals for Anna Maria Island. Our goal is to provide the easiest, most seamless golf cart rentals on the island and our philosophy is simple; We set out to be THE BEST Golf Cart Rental Company on AMI. This means we rent THE BEST CARTS, WITH THE BEST CUSTOMER SERVICE, AT THE BEST RATES on Anna Maria Island.

AMI Golf Cart Rentals

Anna Maria, FL 34216

941-213-5730

https://www.annamariacartrentals.com/

http://www.nicovideo.jp/watch/sm45139616

「いらっしゃいませ、御客人。
1年ぶりのご来店誠にありがとうございます。」
Welcome, customer.
Thank you for visiting us for the first time in a year.

Official Music Video
2025/07/04 (Fri.) 18:30 (JST)

══════⊹⊱❖⊰⊹══════

「DiOTiMA」

Credit
■Vocal：渡瀬ユーキ
■Lyrics,Music and Arrangement：海霧
■Mix and Mastering：KEICHA
■Illustration：白神泪
■Movie：氷蜜らと

■Storyteller：海霧
■Teaser music and director：海霧
■Story and Screenplay by 海霧

══════⊹⊱❖⊰⊹══════

[補足]
Diotima(ディオティマ)：哲学者
プラトニック・ラブの概念の起源となった思想を持つ。

◤第一幕 - 寂れた骨董品屋の店主◢

「物欲嬢」がこの世を去ってから約100年後。
夢買イ屋の店主は、店名を変えて拠点を転々とし、今は人里離れた森の中で寂れた骨董品屋を営んでいた。

ここにはごく一部の物好きな客人、もしくは森に迷った子どもが暖を求めてやってくる。
今日もほら、1人の少年がやって来た......

══════⊹⊱❖⊰⊹══════

http://www.nicovideo.jp/watch/sm45128106

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

8647 Helms Avenue. Rancho Cucamonga, CA 91730

866.938.8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm45102576

For the Curious and Confused podcast. Host Don McTaggart has a conversation about persuasion with Richard Blank

Episode(#006) Richard Blank is the CEO of Costa Rica's Call Center, based in San Juan, Costa Rica. When Richard was 27, he moved from Philadelphia to Costa Rica and has since trained over 10,000 bilingual telemarketers. Richard specializes in advanced telemarketing strategy, conflict management, interpersonal skills, and customer support. He also owns the largest collection of restored American pinball machines in Central America.

Chapters:
(0:00) - Introduction and background
(5:00) - Costa Rica and making your own path
(12:00) - Telemarketing as artful communication
(17:00) - Soft skills and connection
(23:00) - Gamification and pinball machines
(30:00) - Recruiting and training in Costa Rica
(37:00) - Ethics and stereotypes about call centers
(43:00) - The purpose of language and empathy
(50:00) - Overcoming obstacles
(1:01:00) - Extra questions and wrap up

https://youtu.be/lVmtYq9xB1c
https://youtu.be/EA8BZi6oO-k
https://youtu.be/dHCJsJSvLUM
https://youtu.be/nmtNgscKz-w
https://youtu.be/Fb9bAvp3KgY

http://www.nicovideo.jp/watch/sm45095721

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm45093516

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

13625 Danielson Street, Poway, CA 92064

866-938-8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm45088425

Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center

Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center.
He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence.

After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out!
Real talk with real people from every walk of life.
You'll never wait for happy hour again!
https://youtu.be/4LbbemrTfrk
https://youtube.com/shorts/TMXpSSFT6a0
https://youtu.be/RRoqQvW2Rp4
https://youtu.be/ZU2un3jJmsI
https://youtu.be/EcbRVzkMEQ8
https://youtube.com/shorts/ew7tm6mOUmA
https://youtube.com/shorts/ellTox1Hisw
https://youtube.com/shorts/C5Ay2YFSXrY

http://www.nicovideo.jp/watch/sm45073836

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm45067397

In this episode of AI & Data Driven Leadership, Dean Guida speaks to the President and Bilingual Telemarketer Trainer of Costa Rica's Call Center, Richard Blank. Richard emphasizes the irreplaceable value of human empathy and effective communication in customer interactions.

He shares insights on hiring practices, training methods, and the importance of building client relationships. Richard also discusses balancing technology with the human touch, noting that while AI can streamline processes, genuine human connection remains essential. Richard highlights strategies for maintaining high-quality customer service and the significance of empathy in the digital age.

https://youtu.be/suG9Kod45DI
https://youtube.com/shorts/ZPIHkTowb7Y
https://youtube.com/shorts/uT-kpgfBwWc
https://youtube.com/shorts/dHb1Y_I1s1I

AI & Data Driven Leadership, Dean Guida, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

http://www.nicovideo.jp/watch/sm45049761

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm45015704

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

13625 Danielson Street, Poway, CA 92064

866-938-8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm45005342

Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive

The B2B Influence Podcast by The Marketing Vanguard. Episode 10 - Building Bridges, Not Barriers: The Importance of Relationship-Building in Telemarketing with Costa Rica's Call Center

In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing.

Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing.

https://youtu.be/bzJze5vXiuM
https://youtu.be/yIF8TGySqIA
https://youtu.be/w8aGC09Yy-4
https://youtu.be/MZT8pkqrdDo
https://youtu.be/bfJrFeS06FM

http://www.nicovideo.jp/watch/sm45002118

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

8647 Helms Avenue, Rancho Cucamonga, CA 91730

866.938.8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm44998566

Video game companies are announcing that they’re still in on board with the SDGs as they tie people’s salary to their political activities, meanwhile the customer questioning the state of the industry. New streams are every week at 1 PM Pacific time, which you can watch here: http://8chan.tv/streamer/36

http://www.nicovideo.jp/watch/sm44995507

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel

Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever.

Timestamps:

00:00:00 - Intro

00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica

00:02:14 - Gamification and creating a fun work culture

00:04:45 - Proactive vs. reactive: The call center approach

00:05:38 - Why Costa Rica? The appeal of a nearshore BPO

00:06:00 - Language, cultural nuances, and the home run close

00:07:05 - The irreplaceable human touch in customer support

00:10:55 - Speech craft: The art and strategy of communication

00:12:42 - Wrapping up: Time to make this a series!

https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1
https://youtu.be/3Y_hVFEU41g
https://youtu.be/9-mAZcKXCy0
https://youtube.com/shorts/2OHDhmpw4oM


Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44990419

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

8647 Helms Avenue, Rancho Cucamonga, CA 91730

866.938.8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm44930811

Want safe, affordable pest control from a company with thousands of 5-star reviews and customer testimonials? Alta Pest Control San Antonio is here to help! No matter what pest control problems you're dealing with, we'll quickly eliminate them and protect your home or business from all future infestations. Our services are backed by our industry-leading Free Re-Service Guarantee and we only use the newest and most effective pest control methods. Call now for a free quote!

Alta Pest Control

11549 Old Perrin Beitel Rd Unit 205, San Antonio, TX 78217

(210) 940-0623

https://www.altapestcontrol.com/locations/san-antonio-tx-pest-control

http://www.nicovideo.jp/watch/sm44915261

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm44889516

ゲーム「ゼンレスゾーンゼロ（ZZZ: Zenless Zone Zero）」のメインストーリー「CHAPTER:004 ツール・ド・インフェルノ（Tour de Inferno）」のプレイ記録です。

登場キャラ:
月城柳

#zenlesszonezero #zzzero #ゼンレスゾーンゼロ #hoyocreators #月城柳 #zzzstory

http://www.nicovideo.jp/watch/sm44868473

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm44865279

Spark and Ignite Your Marketing Podcast. Host Beverly Cornell sits down with Richard Blank


In this enchanting episode of Spark and Ignite Your Marketing, host Beverly Cornell sits down with Richard Blank, CEO of Costa Rica’s Call Center. Richard’s story is one of bold moves and building a business that thrives on empathy, gamification, and yes—pinball machines. Richard shares his secrets to igniting employee engagement and delivering exceptional customer experiences. Tune in to discover how culture, connection, and a little magic can transform your business. A Call Center Success Story with Richard Blank



https://youtu.be/6YTUFREg_1g
https://youtu.be/do5AgRztFA0
https://youtu.be/PQbbV-WYNlY
https://youtu.be/7nc8OmFCs1Y

Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44858799

On this podcast, John Kelley, seasoned entrepreneur and engaging storyteller, dives into the journeys of small business owners. Join him as he uncovers the inspiring, humorous, and often tough realities they face while creating distinct and impactful brands in their industries.

Hear our discussion on outbound lead generation and sales appointment calling, inbound customer support, how Richard got his start, and some best practices for effective communication on sales and support calls.Building Relationships Through the Phone Lines: Lessons from a Telemarketing Veteran feat. Richard Blank with Costa Rica's Call Center

Guest Bio:
Richard Blank is the CEO and Founder of Costa Rica's Call Center, a full-service BPO call center providing lead generation, customer service, social media support and more for US companies. He founded the company 15 years ago and has grown it to over 300 seats.


https://youtu.be/NN4CoABXzFA
https://youtu.be/A_G1bl-BhHc
https://youtu.be/bmOu5zU6k9I
https://youtu.be/tSzpNM_roKs

http://www.nicovideo.jp/watch/sm44855609

Pallan Plumbing Inc is dedicated to providing the highest quality of work and unmatched customer satisfaction in the plumbing industry. As a full-service residential and commercial plumbing company in Camarillo, we specialize in drain cleaning, water heater repair, water leaks, gas leaks, sewer repair, appliance installation, and bathroom and kitchen remodels. Our goal is to build lasting relationships with our customers and make them part of the Pallan Plumbing Inc family.

Pallan Plumbing, Inc

Camarillo, California

805-910-5972

https://pallanplumbing.com/

http://www.nicovideo.jp/watch/sm44779026

Join us for Episode 25 of the No Excuse Pro Podcast, where host Kevin Brierton sits down with Richard Blank, CEO of Costa Rica’s Call Center. In this episode, Richard dives deep into his telemarketing expertise, sharing insights from over two decades of leadership in the call center industry. Richard’s journey began when he moved to Costa Rica to train over 500 employees for one of the country's largest call centers. Now, he’s a recognized leader, known for his motivational speaking and skillful training in telemarketing.

Learn how Richard built Costa Rica’s Call Center into a powerhouse by focusing on motivational leadership, personalized training sessions, and his deep understanding of communication and customer service. This episode is packed with actionable strategies for anyone in sales, customer service, or leadership roles.
https://youtu.be/3yoXzYlDQvM
https://youtu.be/JXZLgv0sQ2M
https://youtu.be/cH28MQFCQZU?si=h6OLBeu8SJ54yFvI
https://youtu.be/U-0GNHqKmfM

Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44775568