キーワード Customer が含まれる動画 ： 353 件中 1 - 32 件目

Walk in Victory special guest Richard Blank. CEO of Costa Rica's Call Center. An expert in telemarketing, outsourcing, sales, cx, BPO and customer support.

http://www.nicovideo.jp/watch/sm44363039

River Plate Inc.: Elevate Your Business with Expert Fulfillment and Logistics Solutions
In today's competitive business landscape, efficient and reliable fulfillment is no longer a luxury but a necessity. River Plate Inc., a leading fulfillment center in the heart of Simi Valley, CA, empowers businesses of all scales to optimize their supply chains, enhance operational efficiency, and deliver exceptional customer experiences. With over three decades of industry expertise, we're more than just a service provider; we're your strategic partner in navigating the complexities of modern commerce.
Unlocking Growth with Our Comprehensive Services:
Omnichannel Fulfillment Mastery: Today's consumers engage with brands across many channels. Our omnichannel fulfillment solutions ensure a seamless and consistent brand experience, regardless of where your customers shop. We orchestrate a symphony of logistics across all your sales channels:

River Plate, Inc.

2950 Madera Rd, Simi Valley, CA 93065, United States

818-718-1114

https://riverplateinc.com/

http://www.nicovideo.jp/watch/sm44386846

Prepare for the Certified Pega Customer Service Developer 24 exam with Cert007’s comprehensive and up-to-date Pegasystems PEGACPCSD24V1 exam questions. Our PEGACPCSD24V1 exam questions are designed to help you succeed by providing real exam questions and verified answers. With Cert007 Pegasystems PEGACPCSD24V1 exam questions, you will gain a thorough understanding of Pegasystems concepts, enabling you to tackle the exam confidently.

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http://www.nicovideo.jp/watch/sm44520641

Want safe, affordable pest control from a company with thousands of 5-star reviews and customer testimonials? Alta Pest Control San Antonio is here to help! No matter what pest control problems you're dealing with, we'll quickly eliminate them and protect your home or business from all future infestations. Our services are backed by our industry-leading Free Re-Service Guarantee and we only use the newest and most effective pest control methods. Call now for a free quote!

Alta Pest Control

11549 Old Perrin Beitel Rd Unit 205, San Antonio, TX 78217

(210) 940-0623

https://www.altapestcontrol.com/locations/san-antonio-tx-pest-control

http://www.nicovideo.jp/watch/sm44915261

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

8647 Helms Avenue, Rancho Cucamonga, CA 91730

866.938.8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm44930811

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

13625 Danielson Street, Poway, CA 92064

866-938-8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm45088425

Are you frustrated with your current boat deck company? We understand which is why we created Nautic concepts where we focus on great customer service, durable products, and standing behind our warranty.

Nautic concepts is a premier boat deck company. We focus on providing our customers with the best customer service and products that are made to last.

We offer the most durable long-lasting product on the market and even offer a three year warranty to ensure you’re getting the most out of your deck. Our process includes 100% closed-cell foam that repels blood and water. We won’t leave you hanging, our team provides superior customer service.

The process of preparing the deck begins with acetone and pressure sensitive patented product that goes around the edges for long lasting strength. Our product is manufactured in the US offering superior, strong, long-lasting quality.

Nautic Concepts Custom Marine Flooring

1110 NE Pine Island Rd #10, Cape Coral, Florida 33909

(239) 464-9715

https://nauticconceptsfl.com/

http://www.nicovideo.jp/watch/sm45363078

Hairstylist Inspects Customer's Hair at Salon

http://www.nicovideo.jp/watch/sm45838122

Are you frustrated with your current boat deck company? We understand which is why we created Nautic concepts where we focus on great customer service, durable products, and standing behind our warranty.

Nautic concepts is a premier boat deck company. We focus on providing our customers with the best customer service and products that are made to last.

We offer the most durable long-lasting product on the market and even offer a three year warranty to ensure you’re getting the most out of your deck. Our process includes 100% closed-cell foam that repels blood and water. We won’t leave you hanging, our team provides superior customer service.

The process of preparing the deck begins with acetone and pressure sensitive patented product that goes around the edges for long lasting strength. Our product is manufactured in the US offering superior, strong, long-lasting quality.

Nautic Concepts Custom Marine Flooring

1110 NE Pine Island Rd #10, Cape Coral, Florida 33909

(239) 464-9715

https://nauticconceptsfl.com/

http://www.nicovideo.jp/watch/sm45918896

Are you frustrated with your current boat deck company? We understand which is why we created Nautic concepts where we focus on great customer service, durable products, and standing behind our warranty.

Nautic concepts is a premier boat deck company. We focus on providing our customers with the best customer service and products that are made to last.

We offer the most durable long-lasting product on the market and even offer a three year warranty to ensure you’re getting the most out of your deck. Our process includes 100% closed-cell foam that repels blood and water. We won’t leave you hanging, our team provides superior customer service.

The process of preparing the deck begins with acetone and pressure sensitive patented product that goes around the edges for long lasting strength. Our product is manufactured in the US offering superior, strong, long-lasting quality.

Nautic Concepts Custom Marine Flooring

1110 NE Pine Island Rd #10, Cape Coral, Florida 33909

(239) 464-9715

https://nauticconceptsfl.com/

http://www.nicovideo.jp/watch/sm46321668

http://www.nicovideo.jp/watch/sm41758822

http://www.nicovideo.jp/watch/sm42380621

Richard Blank is a CEO of a nearshore BPO call center in Costa Rica. He shares tips on telemarketing, sales, lead generation, appointment setting and customer support. Business process outsourcing expert.

http://www.nicovideo.jp/watch/sm44449860

Prepare for the SAP Certified Associate – Implementation Consultant – SAP Customer Data Platform exam with Cert007’s comprehensive and up-to-date SAP C_C4H63_2411 exam questions. Our C_C4H63_2411 exam questions are designed to help you succeed by providing real exam questions and verified answers. With Cert007 SAP C_C4H63_2411 exam questions, you will gain a thorough understanding of SAP concepts, enabling you to tackle the exam confidently. 

https://www.cert007.com/exam/c_c4h63_2411/

http://www.nicovideo.jp/watch/sm44496009

Richard Blank shows you how to master your message by leveraging strategic communication and soft skills to enhance your customer support and retain clients.

Richard Blank delivers a masterclass on the often-overlooked soft skills that can significantly impact your business. Learn how strategic communication and diplomacy can enhance your sales calls, retain clients, and ultimately drive business growth. Discover actionable techniques that will help you thrive in today’s competitive market.

Tune in now and get Richard's thoughts on:
How to craft sales scripts that foster genuine connections.
The importance of strategic rebuttals in steering challenging conversations.
Using tie-down questions as checkpoints to guide your sales calls.


https://youtu.be/AIW-8PVqgS8
https://youtu.be/Ud6Jf5niZuQ
https://youtu.be/UfERrBt5zK0

http://www.nicovideo.jp/watch/sm44697491

Spark and Ignite Your Marketing Podcast. Host Beverly Cornell sits down with Richard Blank


In this enchanting episode of Spark and Ignite Your Marketing, host Beverly Cornell sits down with Richard Blank, CEO of Costa Rica’s Call Center. Richard’s story is one of bold moves and building a business that thrives on empathy, gamification, and yes—pinball machines. Richard shares his secrets to igniting employee engagement and delivering exceptional customer experiences. Tune in to discover how culture, connection, and a little magic can transform your business. A Call Center Success Story with Richard Blank



https://youtu.be/6YTUFREg_1g
https://youtu.be/do5AgRztFA0
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https://youtu.be/7nc8OmFCs1Y

Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44858799

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel

Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever.

Timestamps:

00:00:00 - Intro

00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica

00:02:14 - Gamification and creating a fun work culture

00:04:45 - Proactive vs. reactive: The call center approach

00:05:38 - Why Costa Rica? The appeal of a nearshore BPO

00:06:00 - Language, cultural nuances, and the home run close

00:07:05 - The irreplaceable human touch in customer support

00:10:55 - Speech craft: The art and strategy of communication

00:12:42 - Wrapping up: Time to make this a series!

https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1
https://youtu.be/3Y_hVFEU41g
https://youtu.be/9-mAZcKXCy0
https://youtube.com/shorts/2OHDhmpw4oM


Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44990419

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

8647 Helms Avenue, Rancho Cucamonga, CA 91730

866.938.8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm44998566

In this episode of AI & Data Driven Leadership, Dean Guida speaks to the President and Bilingual Telemarketer Trainer of Costa Rica's Call Center, Richard Blank. Richard emphasizes the irreplaceable value of human empathy and effective communication in customer interactions.

He shares insights on hiring practices, training methods, and the importance of building client relationships. Richard also discusses balancing technology with the human touch, noting that while AI can streamline processes, genuine human connection remains essential. Richard highlights strategies for maintaining high-quality customer service and the significance of empathy in the digital age.

https://youtu.be/suG9Kod45DI
https://youtube.com/shorts/ZPIHkTowb7Y
https://youtube.com/shorts/uT-kpgfBwWc
https://youtube.com/shorts/dHb1Y_I1s1I

AI & Data Driven Leadership, Dean Guida, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

http://www.nicovideo.jp/watch/sm45049761

Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center

Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center.
He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence.

After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out!
Real talk with real people from every walk of life.
You'll never wait for happy hour again!
https://youtu.be/4LbbemrTfrk
https://youtube.com/shorts/TMXpSSFT6a0
https://youtu.be/RRoqQvW2Rp4
https://youtu.be/ZU2un3jJmsI
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https://youtube.com/shorts/ew7tm6mOUmA
https://youtube.com/shorts/ellTox1Hisw
https://youtube.com/shorts/C5Ay2YFSXrY

http://www.nicovideo.jp/watch/sm45073836

For the Curious and Confused podcast. Host Don McTaggart has a conversation about persuasion with Richard Blank

Episode(#006) Richard Blank is the CEO of Costa Rica's Call Center, based in San Juan, Costa Rica. When Richard was 27, he moved from Philadelphia to Costa Rica and has since trained over 10,000 bilingual telemarketers. Richard specializes in advanced telemarketing strategy, conflict management, interpersonal skills, and customer support. He also owns the largest collection of restored American pinball machines in Central America.

Chapters:
(0:00) - Introduction and background
(5:00) - Costa Rica and making your own path
(12:00) - Telemarketing as artful communication
(17:00) - Soft skills and connection
(23:00) - Gamification and pinball machines
(30:00) - Recruiting and training in Costa Rica
(37:00) - Ethics and stereotypes about call centers
(43:00) - The purpose of language and empathy
(50:00) - Overcoming obstacles
(1:01:00) - Extra questions and wrap up

https://youtu.be/lVmtYq9xB1c
https://youtu.be/EA8BZi6oO-k
https://youtu.be/dHCJsJSvLUM
https://youtu.be/nmtNgscKz-w
https://youtu.be/Fb9bAvp3KgY

http://www.nicovideo.jp/watch/sm45095721

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

8647 Helms Avenue. Rancho Cucamonga, CA 91730

866.938.8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm45102576

The Future of Sales: AI, Soft Skills, and Human Connection Sales is no longer just about scripts and automation—it’s about human connection, strategic communication, and effectively leveraging AI. Richard Blank, CEO of Costa Rica’s Call Center, shares how blending soft skills, gamification, and AI can enhance customer engagement and improve sales outcomes.

In the latest episode of the B2B Growth Blueprint Podcast, host Mark Osborne speaks with Richard about the power of emotional intelligence in sales, how AI can complement human conversations, and why creating an engaging work culture leads to success.


https://youtu.be/itGqGnvx2XU
https://youtu.be/vFooCntstPc
https://youtu.be/di5mIiNXZUY
https://youtu.be/rYIJR-Y7hoE
https://youtu.be/T7K2cqUnhVg

http://www.nicovideo.jp/watch/sm45141494

Through real-world examples and practical advice, Richard demonstrates how advanced telemarketing and customer service skills are essential for retaining customers and driving success in todays competitive market. Under his leadership, Costa Rica's Call Centre has become a shining example of excellence, thanks to its commitment to empowering employees and delivering outstanding customer experiences.

Join Richard Blank s session to learn how to strengthen customer relationships, enhance communication skills, and transform your business operations. His dynamic approach will inspire you to rethink traditional customer service methods and adopt a more empathetic, effective, and results-driven mindset.



https://youtu.be/l90PGPybifQ
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https://youtu.be/DZYEPpHBBHg?si=XFdn9fn7fqVJJiFS
https://youtu.be/56odkh_YZ3I

http://www.nicovideo.jp/watch/sm45309314

Alliance Materials established in 1995, has become a prominent industry leader not only in the Dallas/Fort Worth Metroplex but throughout the nation as well. We offer a wide range of materials, including natural stone in full bed-depth and thin veneer, architectural cut stone, custom steel, hardscape supplies, masonry tools, mortar mix, and more, catering to distributors, professionals, and DIY enthusiasts. We pride ourselves on top-notch service and competitive pricing from our knowledgeable sales team and dedicated delivery fleet.

We prioritize building strong relationships with our customers and employees, ensuring safety, speed, reliability, and integrity in all interactions. Our goal is to exceed customer expectations by providing quality materials and personalized service.


https://alliancematerials.com/

http://www.nicovideo.jp/watch/sm45368128

Thomas Quality Tire is a full-service automotive shop in Pearl, MS, serving Brandon, Flowood, Richland & Jackson, dedicated to keeping drivers safe and confident on the road. We provide everything from routine oil changes and new tires to brake service, suspension work, and major repairs. Known for dependable service and personal attention, our team takes pride in delivering honest, high-quality care for every customer and every vehicle.

Thomas Quality Tire

3117 Highway 80 East, Pearl MS 39208

(601) 939-6512

https://www.thomastireandservice.com/

http://www.nicovideo.jp/watch/sm45562207

Mazzeo Plumbing & Heating LLC, with over 30 years of industry expertise, provides top-notch plumbing and heating services to Somerset, Middlesex, and Hunterdon Counties. Founded by seasoned professional Mark Mazzeo, the company is committed to delivering reliable, high-quality solutions with a focus on customer satisfaction. Specializing in everything from boiler installations to drain repairs, Mazzeo Plumbing & Heating ensures transparency and respect in every job, making them a trusted partner for all your plumbing and heating needs.

Mazzeo Plumbing & Heating

17 Indian Run, Whitehouse Station, NJ 08889

(908) 202-1927

https://mazzeoplumbing.net/

http://www.nicovideo.jp/watch/sm45643513

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm45846269

Black Optix Tint® of Fort Myers, Florida, is dedicated to delivering top-quality service, making us your go-to choice for window tinting and auto styling. As a premium option for tinting and aftermarket upgrades, we strive to make the process smooth and enjoyable. We take pride in our attention to detail and commitment to customer satisfaction, ensuring your vehicle gets the care it deserves. Our first-time customers often become lifelong clients, trusting us for all their auto restyling needs.

Black Optix Tint

11766 Metro Pkwy Unit D, Fort Myers, FL 33966

(239) 666-1541

https://www.blackoptixswfl.com/

http://www.nicovideo.jp/watch/sm45880099

Passing the D-PWF-DS-01 Dell PowerFlex Design v2 Exam requires a clear understanding of how PowerFlex solutions are designed in real enterprise environments. The latest D-PWF-DS-01 Dell PowerFlex Design v2 Exam Dumps from Passcert are developed around core architectural concepts and real exam-style questions and answers, enabling candidates to quickly understand how design decisions are evaluated in the actual exam. By focusing on realistic customer scenarios, validated design logic, and best-practice-driven questions, these D-PWF-DS-01 Dell PowerFlex Design v2 Exam Dumps help candidates reduce preparation time and approach the exam with greater confidence.

https://www.passcert.com/D-PWF-DS-01.html

http://www.nicovideo.jp/watch/sm45926793

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Gulf Stream Docks is a premium U.S. manufacturer and provider of modular floating dock systems designed for boat and watercraft owners, waterfront property owners, marinas, and commercial clients. Specializing in high-quality, durable floating docks and drive-on boat lift solutions, Gulf Stream Docks delivers innovative modular platforms that are easy to assemble, highly customizable, and built to withstand both freshwater and saltwater environments with minimal maintenance. Proudly engineered and manufactured in the United States, their patented dock systems feature superior strength, stability, and user-friendly installation, backed by an industry-leading 20-year warranty and world-class customer service.

Gulf Stream Docks

1110 Pine Island Rd #43, Cape Coral, FL 33909

866-999-3625

https://gulfstreamdocks.com/

http://www.nicovideo.jp/watch/sm46014023