キーワード Philly が含まれる動画 ： 197 件中 193 - 197 件目

In this episode of 50 Tastes Of Gray, I sat down with Richard Blank, a dreamer from Northeast Philly who took a one-in-a-million shot and moved to Costa Rica. Richard shares his incredible journey of finding love and starting a business in a new country. From his first encounter with the girl of his dreams to the challenges and triumphs of building a life together in Central America, Richard’s story is one of passion, perseverance, and the beauty of embracing new cultures. Richard is smart, very sharp, articulate, old school and new school, a man I admire greatly.Tune in to hear about Richard's experiences in international business, marketing, and the vibrant life in Costa Rica running Costa Rica's Call Center. Whether you’re a hopeless romantic, an aspiring entrepreneur, or simply curious about life in Costa Rica, this episode is sure to inspire and entertain.


https://youtu.be/iyLOzskBil8
https://youtu.be/Pb176YJ40fQ
https://youtu.be/75gP2iknXQs
https://youtu.be/BVvWv_LA8uk
https://youtu.be/hz23QlYSn5o

http://www.nicovideo.jp/watch/sm45241114

In this episode, we sit down with Richard Blank, founder and CEO of Costa Rica’s Call Center.
From Northeast Philly to San José, Richard shares his journey of betting on himself, moving abroad, and building a thriving nearshore BPO from a one-seat operation to a company that now powers:
Inbound customer support
Lead generation
Appointment setting
Sales training & coaching
He’s trained over 10,000 bilingual telemarketers, launched a telemarketing school, and even infused gamification into company culture with retro arcade pinball, jukeboxes, and air hockey. His story is one of grit, creativity, and a relentless belief in the art of communication.




https://youtu.be/K76hk_ikwNA
https://youtu.be/8H_yWh1hHFg
https://youtu.be/A9pe8y4lEf8
https://marketsurge.transistor.fm/episodes/telemarketing-reinvented-richard-blank-s-journey-to-building-costa-rica-s-call-center
https://youtu.be/J7t9cZT4HSk
https://youtu.be/bJ8Rw9J-2xs

http://www.nicovideo.jp/watch/sm45489254

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel

Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever.

Timestamps:

00:00:00 - Intro

00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica

00:02:14 - Gamification and creating a fun work culture

00:04:45 - Proactive vs. reactive: The call center approach

00:05:38 - Why Costa Rica? The appeal of a nearshore BPO

00:06:00 - Language, cultural nuances, and the home run close

00:07:05 - The irreplaceable human touch in customer support

00:10:55 - Speech craft: The art and strategy of communication

00:12:42 - Wrapping up: Time to make this a series!

https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1
https://youtu.be/3Y_hVFEU41g
https://youtu.be/9-mAZcKXCy0
https://youtube.com/shorts/2OHDhmpw4oM


Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44990419

Richard Blank nearshore telemarketing expert.

http://www.nicovideo.jp/watch/sm44337286

Unfiltered Discussions podcast by Brian Howard. Pinball with Philly expat Richard Blank.

http://www.nicovideo.jp/watch/sm44296142