キーワード Customer が含まれる動画 ： 359 件中 161 - 192 件目

Join a NFL star with a CEO in an interesting conversation. Richard Blank talks about outsourcing and telemarketing skills. Nearshore call center appointment setting and advanced customer support skills. BPO industry expert.

http://www.nicovideo.jp/watch/sm44610815

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Artistic Visions Landscape Lighting

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http://www.nicovideo.jp/watch/sm44637829

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http://www.nicovideo.jp/watch/sm44641617

Andrew Chesnutt presents The Hustle and Grind Podcast. Call Centers and Pinball with Richard Blank

We all have a story to share that can inspire others. My mission in life is to help as many people get onto stages as I can. I do this through my keynote architect framework and through The Green Room, a platform designed to match speakers and event coordinators.

Nickel City Learning Solutions

Our goal is to create exceptional learner experience by creating engaging e-learning experiences. We specialize in exceptional customer service training designed to give your customer service representatives the tools they need to leave your customers with the feeling that your company truly appreciates their business.

We also specialize in e-learning simulations where learners will be able to try the skills they've learned in a controlled environment designed to allow them to experiment.


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Hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44662646

Welcome to InTHEknow360, your go-to podcast for exclusive insights into the lives of thriving entrepreneurs, music luminaries, authors, filmmakers, athletes, and artists. Hosted by Annette Atoigue, CEO and founder of InTHEknow360, our podcast transcends traditional interviews—it's a journey into the secrets of success through the lens of community.

In this episode, Richard Blank CEO of Costa Rica’s premier call center, takes us on a journey from his humble beginnings to becoming a leading figure in the global telemarketing landscape. With over two decades of experience, Richard has built a reputation as a top-tier trainer, consultant, and visionary in bilingual customer service solutions.


Whether you’re a startup, scaling business, or large enterprise, Richard provides invaluable advice on how to enhance your customer service operations, optimize your telemarketing strategy, and tap into Costa Rica’s growing role in global telecom.

https://youtu.be/WJaZQeHtsIU

http://www.nicovideo.jp/watch/sm44666538

Richard Blank shows you how to master your message by leveraging strategic communication and soft skills to enhance your customer support and retain clients.

Richard Blank delivers a masterclass on the often-overlooked soft skills that can significantly impact your business. Learn how strategic communication and diplomacy can enhance your sales calls, retain clients, and ultimately drive business growth. Discover actionable techniques that will help you thrive in today’s competitive market.

Tune in now and get Richard's thoughts on:
How to craft sales scripts that foster genuine connections.
The importance of strategic rebuttals in steering challenging conversations.
Using tie-down questions as checkpoints to guide your sales calls.


https://youtu.be/AIW-8PVqgS8
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http://www.nicovideo.jp/watch/sm44697491

Your host, Jeff Arnold, talks with the CEO, President, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard shares his journey from studying at the University of Arizona to establishing his business. He covers the importance of interpersonal communication, the impact of AI, and ethical client selection. Richard emphasizes mentorship, personal growth, and the challenges of running a nearshore call center. His story highlights perseverance, adaptability, and the significance of ethical practices in achieving success.

Episode 33 of Let's Talk About It: Conversations with Industry Shapers is live! Your host, Jeffery Arnold, interviews Richard Blank, CEO and President of Costa Rica's Call Center. From studying at the University of Arizona to building his own business, Richard shares his incredible journey.


https://youtu.be/DjFgaHg6Dz8
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http://www.nicovideo.jp/watch/sm44700562

https://soundcloud.com/spender-hig

http://www.nicovideo.jp/watch/sm44711471

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

13625 Danielson Street, Poway, CA 92064

866-938-8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm44726064

Bruce Hurwitz Presents MEET THE EXPERTS with Richard Blank on Gamification and Work Excellence

Bruce Hurwitz Presents: MEET THE EXPERTS is a service of Hurwitz Strategic Staffing, Ltd. We hope you will consider us for all your staffing, career counseling and speech writing needs. You can find us on the web at www.hsstaffing.com.

About our interview she says viewers will learn: Taking a chance, advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expression reading.


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http://www.nicovideo.jp/watch/sm44759094

Join us for Episode 25 of the No Excuse Pro Podcast, where host Kevin Brierton sits down with Richard Blank, CEO of Costa Rica’s Call Center. In this episode, Richard dives deep into his telemarketing expertise, sharing insights from over two decades of leadership in the call center industry. Richard’s journey began when he moved to Costa Rica to train over 500 employees for one of the country's largest call centers. Now, he’s a recognized leader, known for his motivational speaking and skillful training in telemarketing.

Learn how Richard built Costa Rica’s Call Center into a powerhouse by focusing on motivational leadership, personalized training sessions, and his deep understanding of communication and customer service. This episode is packed with actionable strategies for anyone in sales, customer service, or leadership roles.
https://youtu.be/3yoXzYlDQvM
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https://youtu.be/cH28MQFCQZU?si=h6OLBeu8SJ54yFvI
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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44775568

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm44777356

Pallan Plumbing Inc is dedicated to providing the highest quality of work and unmatched customer satisfaction in the plumbing industry. As a full-service residential and commercial plumbing company in Camarillo, we specialize in drain cleaning, water heater repair, water leaks, gas leaks, sewer repair, appliance installation, and bathroom and kitchen remodels. Our goal is to build lasting relationships with our customers and make them part of the Pallan Plumbing Inc family.

Pallan Plumbing, Inc

Camarillo, California

805-910-5972

https://pallanplumbing.com/

http://www.nicovideo.jp/watch/sm44779026

On this podcast, John Kelley, seasoned entrepreneur and engaging storyteller, dives into the journeys of small business owners. Join him as he uncovers the inspiring, humorous, and often tough realities they face while creating distinct and impactful brands in their industries.

Hear our discussion on outbound lead generation and sales appointment calling, inbound customer support, how Richard got his start, and some best practices for effective communication on sales and support calls.Building Relationships Through the Phone Lines: Lessons from a Telemarketing Veteran feat. Richard Blank with Costa Rica's Call Center

Guest Bio:
Richard Blank is the CEO and Founder of Costa Rica's Call Center, a full-service BPO call center providing lead generation, customer service, social media support and more for US companies. He founded the company 15 years ago and has grown it to over 300 seats.


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http://www.nicovideo.jp/watch/sm44855609

Spark and Ignite Your Marketing Podcast. Host Beverly Cornell sits down with Richard Blank


In this enchanting episode of Spark and Ignite Your Marketing, host Beverly Cornell sits down with Richard Blank, CEO of Costa Rica’s Call Center. Richard’s story is one of bold moves and building a business that thrives on empathy, gamification, and yes—pinball machines. Richard shares his secrets to igniting employee engagement and delivering exceptional customer experiences. Tune in to discover how culture, connection, and a little magic can transform your business. A Call Center Success Story with Richard Blank



https://youtu.be/6YTUFREg_1g
https://youtu.be/do5AgRztFA0
https://youtu.be/PQbbV-WYNlY
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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44858799

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm44865279

ゲーム「ゼンレスゾーンゼロ（ZZZ: Zenless Zone Zero）」のメインストーリー「CHAPTER:004 ツール・ド・インフェルノ（Tour de Inferno）」のプレイ記録です。

登場キャラ:
月城柳

#zenlesszonezero #zzzero #ゼンレスゾーンゼロ #hoyocreators #月城柳 #zzzstory

http://www.nicovideo.jp/watch/sm44868473

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm44889516

Want safe, affordable pest control from a company with thousands of 5-star reviews and customer testimonials? Alta Pest Control San Antonio is here to help! No matter what pest control problems you're dealing with, we'll quickly eliminate them and protect your home or business from all future infestations. Our services are backed by our industry-leading Free Re-Service Guarantee and we only use the newest and most effective pest control methods. Call now for a free quote!

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http://www.nicovideo.jp/watch/sm44915261

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

8647 Helms Avenue, Rancho Cucamonga, CA 91730

866.938.8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm44930811

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel

Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever.

Timestamps:

00:00:00 - Intro

00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica

00:02:14 - Gamification and creating a fun work culture

00:04:45 - Proactive vs. reactive: The call center approach

00:05:38 - Why Costa Rica? The appeal of a nearshore BPO

00:06:00 - Language, cultural nuances, and the home run close

00:07:05 - The irreplaceable human touch in customer support

00:10:55 - Speech craft: The art and strategy of communication

00:12:42 - Wrapping up: Time to make this a series!

https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1
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https://youtube.com/shorts/2OHDhmpw4oM


Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44990419

Video game companies are announcing that they’re still in on board with the SDGs as they tie people’s salary to their political activities, meanwhile the customer questioning the state of the industry. New streams are every week at 1 PM Pacific time, which you can watch here: http://8chan.tv/streamer/36

http://www.nicovideo.jp/watch/sm44995507

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

8647 Helms Avenue, Rancho Cucamonga, CA 91730

866.938.8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm44998566

Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive

The B2B Influence Podcast by The Marketing Vanguard. Episode 10 - Building Bridges, Not Barriers: The Importance of Relationship-Building in Telemarketing with Costa Rica's Call Center

In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing.

Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing.

https://youtu.be/bzJze5vXiuM
https://youtu.be/yIF8TGySqIA
https://youtu.be/w8aGC09Yy-4
https://youtu.be/MZT8pkqrdDo
https://youtu.be/bfJrFeS06FM

http://www.nicovideo.jp/watch/sm45002118

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

13625 Danielson Street, Poway, CA 92064

866-938-8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm45005342

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm45015704

In this episode of AI & Data Driven Leadership, Dean Guida speaks to the President and Bilingual Telemarketer Trainer of Costa Rica's Call Center, Richard Blank. Richard emphasizes the irreplaceable value of human empathy and effective communication in customer interactions.

He shares insights on hiring practices, training methods, and the importance of building client relationships. Richard also discusses balancing technology with the human touch, noting that while AI can streamline processes, genuine human connection remains essential. Richard highlights strategies for maintaining high-quality customer service and the significance of empathy in the digital age.

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https://youtube.com/shorts/uT-kpgfBwWc
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AI & Data Driven Leadership, Dean Guida, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

http://www.nicovideo.jp/watch/sm45049761

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm45067397

Have you ever gotten a call from a call center? and wonder what went on behind the scenes. Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center

Well on this all-new episode of Dash It Out, Featuring Co-Host Richard Blank a chief executive officer for Costa Rica's call center.
He's here to discuss advanced telemarketing strategies, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation, phonetic microexpression readings, and the overall pros and cons of artificial intelligence.

After hour's talk brought to the daytime. Let's not avoid sensitive topics but dash it out!
Real talk with real people from every walk of life.
You'll never wait for happy hour again!
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https://youtube.com/shorts/ew7tm6mOUmA
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http://www.nicovideo.jp/watch/sm45073836

Bay City Electric Works (BCEW) is a leading provider of power generation solutions, offering KOHLER® generators, backup power systems, rentals, and 24/7 service for commercial, industrial, and residential needs. With decades of expertise, BCEW delivers turnkey power solutions, including design, installation, and maintenance. Trusted by healthcare, data centers, and critical industries, BCEW ensures reliable, efficient power across California with a customer-first approach.

Bay City Electric Works

13625 Danielson Street, Poway, CA 92064

866-938-8200

https://www.bcew.com/

http://www.nicovideo.jp/watch/sm45088425

https://soundcloud.com/spender-high

http://www.nicovideo.jp/watch/sm45093516

For the Curious and Confused podcast. Host Don McTaggart has a conversation about persuasion with Richard Blank

Episode(#006) Richard Blank is the CEO of Costa Rica's Call Center, based in San Juan, Costa Rica. When Richard was 27, he moved from Philadelphia to Costa Rica and has since trained over 10,000 bilingual telemarketers. Richard specializes in advanced telemarketing strategy, conflict management, interpersonal skills, and customer support. He also owns the largest collection of restored American pinball machines in Central America.

Chapters:
(0:00) - Introduction and background
(5:00) - Costa Rica and making your own path
(12:00) - Telemarketing as artful communication
(17:00) - Soft skills and connection
(23:00) - Gamification and pinball machines
(30:00) - Recruiting and training in Costa Rica
(37:00) - Ethics and stereotypes about call centers
(43:00) - The purpose of language and empathy
(50:00) - Overcoming obstacles
(1:01:00) - Extra questions and wrap up

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http://www.nicovideo.jp/watch/sm45095721