キーワード NEARSHORE が含まれる動画 ： 73 件中 1 - 32 件目

In this episode, we sit down with Richard Blank, founder and CEO of Costa Rica’s Call Center.
From Northeast Philly to San José, Richard shares his journey of betting on himself, moving abroad, and building a thriving nearshore BPO from a one-seat operation to a company that now powers:
Inbound customer support
Lead generation
Appointment setting
Sales training & coaching
He’s trained over 10,000 bilingual telemarketers, launched a telemarketing school, and even infused gamification into company culture with retro arcade pinball, jukeboxes, and air hockey. His story is one of grit, creativity, and a relentless belief in the art of communication.




https://youtu.be/K76hk_ikwNA
https://youtu.be/8H_yWh1hHFg
https://youtu.be/A9pe8y4lEf8
https://marketsurge.transistor.fm/episodes/telemarketing-reinvented-richard-blank-s-journey-to-building-costa-rica-s-call-center
https://youtu.be/J7t9cZT4HSk
https://youtu.be/bJ8Rw9J-2xs

http://www.nicovideo.jp/watch/sm45489254

How do you build a business during a recession—and turn it into a legacy?

In this episode of the Growing Up B2B Podcast, Ed Delia, PCM Delia sits down with Richard Blank, CEO of Costa Rica's Call Center, who shares how family values, relentless perseverance, and people-first leadership helped him scale a company with heart.


https://youtu.be/RetVWs1-VTk
https://youtu.be/PtpUiPgd_6k
https://youtu.be/nWDKqsA-J2E
https://youtu.be/98-WIxIQjiM
https://youtube.com/shorts/USm7tYZcVWI

Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

Delia Associates , Ed Delia, Growing Up B2B Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

http://www.nicovideo.jp/watch/sm45098599

Want to close more deals and master the art of persuasion? In this exclusive interview, Richard Blank, owner of Costa Rica Call Center, reveals a powerful yet overlooked sales secret-active listening. It's not just about getting the script; it's about tuning into every detail, from a prospect's tone to background noises (yes, even a barking dog matters!).

Richard also shares insights on building real human connections, why AI can't replace empathy, and how his love for vintage pinball machines ties into his sales philosophy. Don't miss out-this could be the game-changer for your sales strategy!



https://youtu.be/ixQ0n6W2Xiw
https://youtu.be/ONV2EftwTj4
https://youtu.be/S85b0iVInZ4
https://youtu.be/LXGxd30OxBo

Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ


Firewatch Business, Jason Schmitt, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

http://www.nicovideo.jp/watch/sm45089300

In this episode of AI & Data Driven Leadership, Dean Guida speaks to the President and Bilingual Telemarketer Trainer of Costa Rica's Call Center, Richard Blank. Richard emphasizes the irreplaceable value of human empathy and effective communication in customer interactions.

He shares insights on hiring practices, training methods, and the importance of building client relationships. Richard also discusses balancing technology with the human touch, noting that while AI can streamline processes, genuine human connection remains essential. Richard highlights strategies for maintaining high-quality customer service and the significance of empathy in the digital age.

https://youtu.be/suG9Kod45DI
https://youtube.com/shorts/ZPIHkTowb7Y
https://youtube.com/shorts/uT-kpgfBwWc
https://youtube.com/shorts/dHb1Y_I1s1I

AI & Data Driven Leadership, Dean Guida, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

http://www.nicovideo.jp/watch/sm45049761

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel

Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever.

Timestamps:

00:00:00 - Intro

00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica

00:02:14 - Gamification and creating a fun work culture

00:04:45 - Proactive vs. reactive: The call center approach

00:05:38 - Why Costa Rica? The appeal of a nearshore BPO

00:06:00 - Language, cultural nuances, and the home run close

00:07:05 - The irreplaceable human touch in customer support

00:10:55 - Speech craft: The art and strategy of communication

00:12:42 - Wrapping up: Time to make this a series!

https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1
https://youtu.be/3Y_hVFEU41g
https://youtu.be/9-mAZcKXCy0
https://youtube.com/shorts/2OHDhmpw4oM


Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44990419

Scalable Call Center Sales Podcast. Author Jason Cutter interviews BPO nearshore CEO Richard Blank.

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.

In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success.

https://youtu.be/Tz1r7IOiVGo?si=S7URH7pmemonOg3E
https://youtu.be/wsGaFBTQfgQ?si=Yilu_Sa_qNnlaKB9

Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44834736

Where we talk about life, because it happens to everyone. Also great guest and indie artist Q & A sessions along with positive vibes.
Nathaniel Noble Jr started this podcast to talk with everyday people about their life's journey and to connect hearts and souls of the common man.
May you enjoy.

https://youtu.be/6I5IuQzcYcM



Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

Nathaniel Noble Jr, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending


Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.

http://www.nicovideo.jp/watch/sm44763315

Your host, Jeff Arnold, talks with the CEO, President, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard shares his journey from studying at the University of Arizona to establishing his business. He covers the importance of interpersonal communication, the impact of AI, and ethical client selection. Richard emphasizes mentorship, personal growth, and the challenges of running a nearshore call center. His story highlights perseverance, adaptability, and the significance of ethical practices in achieving success.

Episode 33 of Let's Talk About It: Conversations with Industry Shapers is live! Your host, Jeffery Arnold, interviews Richard Blank, CEO and President of Costa Rica's Call Center. From studying at the University of Arizona to building his own business, Richard shares his incredible journey.


https://youtu.be/DjFgaHg6Dz8
https://youtu.be/_eASw1hsdqE
https://youtu.be/87KrlIGxdvg

http://www.nicovideo.jp/watch/sm44700562

Join host Shawn Day as he speaks with CEO Richard Blank. Insight regarding telemarketing training and the best ways to outsource an outbound lead generation team. Live the life of a nearshore BPO contact centre owner for one day.

http://www.nicovideo.jp/watch/sm44650486

Lee Jones hosts CEO Richard Blank in this amazing interview. Learn about call center training and nearshore outsourcing. BPO Industry secrets for lead generation and outbound appointment setting. Also, the love for classic Pinball machines.

http://www.nicovideo.jp/watch/sm44643931

Join a NFL star with a CEO in an interesting conversation. Richard Blank talks about outsourcing and telemarketing skills. Nearshore call center appointment setting and advanced customer support skills. BPO industry expert.

http://www.nicovideo.jp/watch/sm44610815

What a show! BPO expert Richard Blank shares his tips and tricks about call centres, telemarketing, outsourcing and advanced customer support metrics. B2B techniques for telesales and lead generation for nearshore contact centers in Costa Rica. #1 sales trainer tells all.

http://www.nicovideo.jp/watch/sm44595825

BPO expert talks about telemarketing, telesales, outsourcing and superior customer support at contact centres nearshore. Richard Blank teaches how to make a cold call and close sales deals over the phone.

http://www.nicovideo.jp/watch/sm44593464

Richard Blank joins Francisco to discuss living in Costa Rica. Expert advice on telesales, outsourcing, telemarketing, B2B and B2C techniques to increase your metrics and call conversions. BPO industry expert for call centres nearshore.

http://www.nicovideo.jp/watch/sm44587319

Telemarketing sales expert talks about outsourcing and nearshore contact centres. Richard Blank is interviewed by Mitch Russo about the BPO industry and his knowledge regarding customer support.

http://www.nicovideo.jp/watch/sm44575807

An amazing conversation with nearshore BPO expert Richard Blank. Learn about starting a call centre and making telemarketing sales over the phone. Customer support soft skills are discussed as well along with classic pinball machines. Outsourcing industry secrets to success.

http://www.nicovideo.jp/watch/sm44571513

Great interview with a special guest. Richard Blank explains how to move abroad, start a business and live a happy life. CEO of a nearshore call centre that focuses on telesales, telemarketing, outsourcing and inbound customer support. Listen today!

http://www.nicovideo.jp/watch/sm44565678

Richard Blank joins the show to share his expertise in telesales and outsourcing. Listen to an expert in the BPO industry. Tips and tricks to grow your nearshore contact centre operation.

http://www.nicovideo.jp/watch/sm44564523

Business telesales and outsourcing strategy in Costa Rica. Learn about living abroad and starting a nearshore BPO customer service team that can handle appointment setting and lead generation. Richard Blank is an expert in the outsourcing industry.

http://www.nicovideo.jp/watch/sm44546804

Richard Blank shares his telemarketing and telesales soft skills on this podcast episode. Learn the top arguments to outsource your sales staff and grow a nearshore call centre customer support team in Costa Rica.

http://www.nicovideo.jp/watch/sm44543508

Telesales expert Richard Blank discusses contact centre tips and tricks for sales and business. Learn about outsourcing and telemarketing soft skills. Nearshore BPO industry professional shares all.

http://www.nicovideo.jp/watch/sm44539506

Richard Blank shares his expert advice on telemarketing and outsourcing call centre sales and customer support. Nearshore contact center telesales tips for ESL call center staff.

http://www.nicovideo.jp/watch/sm44521952

Join Ana and her special guest Richard Blank. Many fun filled adventures are told. Telemarketing with a nearshore contact centre funny story. Costa Rica's Call Center CEO shares his tale.

http://www.nicovideo.jp/watch/sm44518951

Richard Blank teaches advanced telesales and outsourcing soft skills. Nearshore BPO advice and business tips when running a successful contact centre.

http://www.nicovideo.jp/watch/sm44515529

Take the time to learn about nearshore business process outsourcing. The telemarketing industry expert Richard Blank talks about sales, business and being an entrepreneur.

http://www.nicovideo.jp/watch/sm44512329

Richard Blank is a CEO of a nearshore BPO call center in Costa Rica. He shares tips on telemarketing, sales, lead generation, appointment setting and customer support. Business process outsourcing expert.

http://www.nicovideo.jp/watch/sm44449860

Nearshore telesales expert Richard Blank shares tips and tricks. Sales and business information to grow sales teams in contact centres. Business Process Outsourcing Industry expert.

http://www.nicovideo.jp/watch/sm44442755

Learn how to live a happy life with Richard Blank. Besides business, a work life balance is discussed while talking about the pura vida Costa Rican call center industry. Nearshore BPO to the United States for sales, customer support and lead generation in both English and Spanish.

http://www.nicovideo.jp/watch/sm44436565

Join Richard Blank as he walks you through setting up a nearshore contact centre. Bilingual dedicated agents for lead generation, sales, customer support for your growing business. The best in telemarketing and outsourcing services.

http://www.nicovideo.jp/watch/sm44423356

Enjoy the experience and tips from telemarketing trainer Richard Blank. Top BPO nearshore outsourcing business model.

http://www.nicovideo.jp/watch/sm44419963

Experience the advice and tips regarding sales, telemarketing and outsourcing your staff. Richard Blank explains how to be happy and run a nearshore BPO operations for 17 years.

http://www.nicovideo.jp/watch/sm44413923

Richard Blank nearshore CEO business process outsourcing expert.

http://www.nicovideo.jp/watch/sm44347182