キーワード Sales が含まれる動画 ： 578 件中 33 - 64 件目

The Future of Sales: AI, Soft Skills, and Human Connection Sales is no longer just about scripts and automation—it’s about human connection, strategic communication, and effectively leveraging AI. Richard Blank, CEO of Costa Rica’s Call Center, shares how blending soft skills, gamification, and AI can enhance customer engagement and improve sales outcomes.

In the latest episode of the B2B Growth Blueprint Podcast, host Mark Osborne speaks with Richard about the power of emotional intelligence in sales, how AI can complement human conversations, and why creating an engaging work culture leads to success.


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http://www.nicovideo.jp/watch/sm45141494

Manager Memo podcast A biweekly podcast focused on the planning, organizing, leading, and evaluating functions of management. Interviews with leading business practitioners provide tantalizing tips, wizardly wisdom and energized encouragement to our listeners.

Len Samborowski, MBA Associate Professor, Nichols College

Season 07 Episode 25 Richard Blank:
President of Costa Rica’s Call Center provides a fast, fun, and furious master class on the science and secrets behind telemarketing sales.

Along the way we discuss – the power of bilingual skills (11:50), First Impressions (14:00), training telemarketers (20:00), pinball metaphors (27:00), INXS (31:45), positive escalation (38:30), Phonetic Micro Expressions (39:00), the Buffer Boomerang Technique (43:35), and Right Butt, Wrong Seat (51:00).

Special challenge – count the culture references sprinkled throughout this pod, from Helen Keller to Bo Derek, Napoleon Dynamite to Eddie George.

Checkout Richard Blank’s YouTube video featuring Garry Gary Beers (INXS) @ Costa Rica’s Call Center.


https://youtu.be/whUvx30ILfY

http://www.nicovideo.jp/watch/sm45127527

Night Beat Media "Living The Dream" podcast. Mastering Business with a Bilingual Edge with Richard Blank


This episode goes beyond traditional business discussions, exploring the enduring value of human empathy and authentic connections amidst technological advancements. Richard delves into the art of sales techniques, the significance of soft skills, and the power of personalized communication to build lasting relationships. With his innovative approach to gamification in the workplace, Richard demonstrates how a playful environment can enhance employee morale and foster meaningful connections. Join us for an inspiring conversation filled with insights on leadership, personal growth, and the irreplaceable human touch in an increasingly AI-driven world.

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http://www.nicovideo.jp/watch/sm45122021

How do you build a business during a recession—and turn it into a legacy?

In this episode of the Growing Up B2B Podcast, Ed Delia, PCM Delia sits down with Richard Blank, CEO of Costa Rica's Call Center, who shares how family values, relentless perseverance, and people-first leadership helped him scale a company with heart.


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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

Delia Associates , Ed Delia, Growing Up B2B Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

http://www.nicovideo.jp/watch/sm45098599

Want to close more deals and master the art of persuasion? In this exclusive interview, Richard Blank, owner of Costa Rica Call Center, reveals a powerful yet overlooked sales secret-active listening. It's not just about getting the script; it's about tuning into every detail, from a prospect's tone to background noises (yes, even a barking dog matters!).

Richard also shares insights on building real human connections, why AI can't replace empathy, and how his love for vintage pinball machines ties into his sales philosophy. Don't miss out-this could be the game-changer for your sales strategy!



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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ


Firewatch Business, Jason Schmitt, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

http://www.nicovideo.jp/watch/sm45089300

In this episode of AI & Data Driven Leadership, Dean Guida speaks to the President and Bilingual Telemarketer Trainer of Costa Rica's Call Center, Richard Blank. Richard emphasizes the irreplaceable value of human empathy and effective communication in customer interactions.

He shares insights on hiring practices, training methods, and the importance of building client relationships. Richard also discusses balancing technology with the human touch, noting that while AI can streamline processes, genuine human connection remains essential. Richard highlights strategies for maintaining high-quality customer service and the significance of empathy in the digital age.

https://youtu.be/suG9Kod45DI
https://youtube.com/shorts/ZPIHkTowb7Y
https://youtube.com/shorts/uT-kpgfBwWc
https://youtube.com/shorts/dHb1Y_I1s1I

AI & Data Driven Leadership, Dean Guida, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

http://www.nicovideo.jp/watch/sm45049761

WINNING Business Radio, hosted by Kevin Hallinan, is a live, weekly broadcast featuring interviews with business owners, executives, advisors and authors who are experts in their fields. We discuss topics including legal, accounting, finance, staffing, sales, marketing, leadership, strategy and more. Our goal is to provide listeners with proven advice and insights, and to help them avoid the mistakes of others. As Churchill said, “Those who fail to learn from history are condemned to repeat it.”

Kevin Hallinan
Expert in Sales and Leadership Development - Sandler Training - Trainer and Coach - Keynote Speaker - Radio Host - Voice Over Artist - Founding Member, The Outlier Project
https://youtu.be/j8ne0zrHV6Y
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https://youtube.com/shorts/_taLGvq60VY

http://www.nicovideo.jp/watch/sm45015260

Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive

The B2B Influence Podcast by The Marketing Vanguard. Episode 10 - Building Bridges, Not Barriers: The Importance of Relationship-Building in Telemarketing with Costa Rica's Call Center

In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing.

Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing.

https://youtu.be/bzJze5vXiuM
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http://www.nicovideo.jp/watch/sm45002118

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel

Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever.

Timestamps:

00:00:00 - Intro

00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica

00:02:14 - Gamification and creating a fun work culture

00:04:45 - Proactive vs. reactive: The call center approach

00:05:38 - Why Costa Rica? The appeal of a nearshore BPO

00:06:00 - Language, cultural nuances, and the home run close

00:07:05 - The irreplaceable human touch in customer support

00:10:55 - Speech craft: The art and strategy of communication

00:12:42 - Wrapping up: Time to make this a series!

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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44990419

こんにちは、シュスイです。
2025年4月26日から5月1日にかけてゆるキャン△聖地巡礼ツーリングラリーに参加しました。
アニメ版ゆるキャン三角に登場した20の聖地をバイクで回ります！！

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【ゆるキャン△聖地巡礼ツーリングラリー】
https://www.yaesu-net.co.jp/event_form/dsr/yurucamp/

今回、巡った聖地
【本栖湖展望公園】
https://www.town.minobu.lg.jp/kanko/annai/midokoro-motosuko.html

【みずがき湖ビジターセンター】
https://www.city.hokuto.yamanashi.jp/life/maps/list/404/

【あけの農さん物直売所】
https://www.agrimind.co.jp/direct_sales.html

【山梨県笛吹川フルーツ公園】
https://fuefukigawafp.co.jp/

【石和温泉観光情報館】
https://www.isawa-kankou.org/

【駅前甚六公園】
https://www.koshu-kankou.jp/map/m5085.html

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【Twitter】
https://x.com/magatumi_shusui

【Bluesky】
https://bsky.app/profile/shusui.bsky.social

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【BGM】
騒音のない世界
https://www.nicovideo.jp/watch/sm44140860

【立ち絵】
はといち様
https://x.com/hato_ichi

http://www.nicovideo.jp/watch/sm44975509

Welcome to Speakers Are Leaders Motivation Channel with Harry Sardinas, where we bring you funny, edutaining videos and interviews to help you:
Grow your business from the stage & build a powerful global brand
Overcome stage fright & become a confident, charismatic speaker
Learn from multimillionaires about their journey to success & how they made their first million


5 Steps To Make Your First Million - Richard Blank and Harry Sardinas. Grow Your Business from the Stage & Build a Global Brand

Are you ready to level up?
Want to grow or start your business?
Dream of making your first million?
Ready to attract wealth & abundance into your life?


https://youtu.be/t6w2jWDVWmk
https://youtu.be/eNFDkn4FPRk
https://youtu.be/tesjephpozY
https://youtu.be/P_QP3IBOPI0
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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44861567

On this podcast, John Kelley, seasoned entrepreneur and engaging storyteller, dives into the journeys of small business owners. Join him as he uncovers the inspiring, humorous, and often tough realities they face while creating distinct and impactful brands in their industries.

Hear our discussion on outbound lead generation and sales appointment calling, inbound customer support, how Richard got his start, and some best practices for effective communication on sales and support calls.Building Relationships Through the Phone Lines: Lessons from a Telemarketing Veteran feat. Richard Blank with Costa Rica's Call Center

Guest Bio:
Richard Blank is the CEO and Founder of Costa Rica's Call Center, a full-service BPO call center providing lead generation, customer service, social media support and more for US companies. He founded the company 15 years ago and has grown it to over 300 seats.


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http://www.nicovideo.jp/watch/sm44855609

Scalable Call Center Sales Podcast. Author Jason Cutter interviews BPO nearshore CEO Richard Blank.

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.

In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success.

https://youtu.be/Tz1r7IOiVGo?si=S7URH7pmemonOg3E
https://youtu.be/wsGaFBTQfgQ?si=Yilu_Sa_qNnlaKB9

Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44834736

Join us for Episode 25 of the No Excuse Pro Podcast, where host Kevin Brierton sits down with Richard Blank, CEO of Costa Rica’s Call Center. In this episode, Richard dives deep into his telemarketing expertise, sharing insights from over two decades of leadership in the call center industry. Richard’s journey began when he moved to Costa Rica to train over 500 employees for one of the country's largest call centers. Now, he’s a recognized leader, known for his motivational speaking and skillful training in telemarketing.

Learn how Richard built Costa Rica’s Call Center into a powerhouse by focusing on motivational leadership, personalized training sessions, and his deep understanding of communication and customer service. This episode is packed with actionable strategies for anyone in sales, customer service, or leadership roles.
https://youtu.be/3yoXzYlDQvM
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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44775568

Where we talk about life, because it happens to everyone. Also great guest and indie artist Q & A sessions along with positive vibes.
Nathaniel Noble Jr started this podcast to talk with everyday people about their life's journey and to connect hearts and souls of the common man.
May you enjoy.

https://youtu.be/6I5IuQzcYcM



Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

Nathaniel Noble Jr, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending


Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.

http://www.nicovideo.jp/watch/sm44763315

Expand your mind to elevate your life!
On this podcast, I interview game-changers from across the globe who are here to share gems of information that they have mined through success. Occasionally, you will hear straight from me, on recent discoveries and practices I implement.

In this episode, Richard Blank, CEO of Costa Rica Call Centers, discusses the lost art of talking on the phone and the importance of soft skills in effective phone conversations. He shares his personal journey and how he became the CEO of a call center in Costa Rica. Richard emphasizes the need for phone conversations in retaining clients, upselling, and receiving referrals. He also provides tips for dealing with irate customers and preserving energy and emotional balance during phone conversations. Additionally, Richard highlights the power of humor and storytelling in creating meaningful connections over the phone.
https://youtu.be/P0ZIdIAveek
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http://www.nicovideo.jp/watch/sm44729199

Richard Blank shows you how to master your message by leveraging strategic communication and soft skills to enhance your customer support and retain clients.

Richard Blank delivers a masterclass on the often-overlooked soft skills that can significantly impact your business. Learn how strategic communication and diplomacy can enhance your sales calls, retain clients, and ultimately drive business growth. Discover actionable techniques that will help you thrive in today’s competitive market.

Tune in now and get Richard's thoughts on:
How to craft sales scripts that foster genuine connections.
The importance of strategic rebuttals in steering challenging conversations.
Using tie-down questions as checkpoints to guide your sales calls.


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http://www.nicovideo.jp/watch/sm44697491

There has got to be more to life than this! Each week Dr. Kimberley Linert will host a variety of guests who are taking a deep dive into their passion and have come out on the other side with an incredible abundant life. As you listen to these candid conversations you will be inspired to look at yourself and find your true calling. . The podcast also includes episodes in which Dr. Kimberley shares different ideas about how to create a life that is happier, healthier and wealthier.

Episode 379:

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008.


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Richard Blank hired bassist Garry Gary Beers of INXS.
https://www.youtube.com/watch?v=ieGjN5H4xPQ

http://www.nicovideo.jp/watch/sm44675780

Join host Shawn Day as he speaks with CEO Richard Blank. Insight regarding telemarketing training and the best ways to outsource an outbound lead generation team. Live the life of a nearshore BPO contact centre owner for one day.

http://www.nicovideo.jp/watch/sm44650486

Are you preparing for the H19-410_V1.0 HCSA-Presales-Transmission V1.0 exam? By mastering WDM OTN principles, Huawei's Transmission Network solutions, and the SCT configuration tool, you'll be well-equipped to pass the exam and advance your career. The best way to ensure success is by using the latest H19-410_V1.0 HCSA-Presales-Transmission V1.0 Exam Dumps from Passcert, which contain real questions and answers. These dumps cover the entire exam syllabus and provide accurate, up-to-date questions to help you pass with ease. Whether you are new to Huawei Transmission Network solutions or looking to enhance your pre-sales knowledge, these H19-410_V1.0 HCSA-Presales-Transmission V1.0 Exam Dumps will give you a competitive edge.

https://www.passcert.com/H19-410_V1.0-ENU.html

http://www.nicovideo.jp/watch/sm44618603

Richard Blank joins Dr. Trautmann for his second interview in the podcast series. He discusses soft skills in the BPO outsourcing industry. Telemarketing and phone sales are also mentioned..

http://www.nicovideo.jp/watch/sm44611432

What a show! BPO expert Richard Blank shares his tips and tricks about call centres, telemarketing, outsourcing and advanced customer support metrics. B2B techniques for telesales and lead generation for nearshore contact centers in Costa Rica. #1 sales trainer tells all.

http://www.nicovideo.jp/watch/sm44595825

BPO expert talks about telemarketing, telesales, outsourcing and superior customer support at contact centres nearshore. Richard Blank teaches how to make a cold call and close sales deals over the phone.

http://www.nicovideo.jp/watch/sm44593464

Telemarketing sales expert talks about outsourcing and nearshore contact centres. Richard Blank is interviewed by Mitch Russo about the BPO industry and his knowledge regarding customer support.

http://www.nicovideo.jp/watch/sm44575807

An amazing conversation with nearshore BPO expert Richard Blank. Learn about starting a call centre and making telemarketing sales over the phone. Customer support soft skills are discussed as well along with classic pinball machines. Outsourcing industry secrets to success.

http://www.nicovideo.jp/watch/sm44571513

■参考
https://news.yahoo.co.jp/articles/83a4fd040a6acce069c1437cfe79d4c969d4f036?page=1 https://meduza.io/en/news/2024/11/18/russia-sees-record-breaking-retail-alcohol-sales-in-2024 https://www.statista.com/statistics/1014443/alcoholic-beverages-sales-by-type-russia/

※音声が聞き取りにくいとの声をいただいたので次回以降は調整します。

http://www.nicovideo.jp/watch/sm44569296

Richard Blank joins the show for an amazing interview about telesales and telemarketing. BPO expert talks about outsourcing and call centre industry.

http://www.nicovideo.jp/watch/sm44562365

Richard Blank shares his telemarketing and telesales soft skills on this podcast episode. Learn the top arguments to outsource your sales staff and grow a nearshore call centre customer support team in Costa Rica.

http://www.nicovideo.jp/watch/sm44543508

Telesales expert Richard Blank discusses contact centre tips and tricks for sales and business. Learn about outsourcing and telemarketing soft skills. Nearshore BPO industry professional shares all.

http://www.nicovideo.jp/watch/sm44539506

Learn about call centre telesales and appointment setting. Advanced listening skills for sales and client retention. Conflict management to reduce attrition and increase contact center metrics.

http://www.nicovideo.jp/watch/sm44532398

Richard Blank shares his expert advice on telemarketing and outsourcing call centre sales and customer support. Nearshore contact center telesales tips for ESL call center staff.

http://www.nicovideo.jp/watch/sm44521952

Are you preparing for the CWSS-102 Certified Wireless Sales Specialist (CWSS) exam? The CWSS was previously known as the Certified Wireless Specialist (CWS) certification. To help you succeed, Passcert has released the latest CWSS-102 Certified Wireless Sales Specialist (CWSS) Dumps, featuring real questions and answers designed to ensure you're thoroughly prepared. With the latest CWSS-102 Certified Wireless Sales Specialist (CWSS) Dumps from Passcert, you'll be well-prepared to tackle the exam and boost your career prospects. Dive into your preparation today and take the first step toward becoming a Certified Wireless Sales Specialist.

https://www.passcert.com/CWSS-102.html

http://www.nicovideo.jp/watch/sm44519375